So, you don’t agree with the Boss? The more at ease you are in relationship, the easier it is to raise issues.   When there is a buffer of goodwill, security in the situation, positive history. But that’s not… Read More

The way we do conflict and where we set boundaries is a reflection of our family or corporate or community culture. The two go together. Conflict happens. Where-ever there are humans, two or more. It’s no news. It… Read More

Boundaries.  We all need them. We need them to keep safe.  To protect ourselves. To look after values and standards. To be clear about accountabilities. To uphold the interests of our family and the community. But holding the… Read More

The secrets for connection, for resolving conflict, for empowering your self and Others are found in attentive, open minded, open hearted listening.  If you start to listen well, you will change your life and the lives of others…. Read More

Getting along with colleagues – it’s the source of a lot of misery and a lot of magic when you have the essentials for good relationships.  Why can it be so tricky?  Here are 5 essentials to get… Read More

There are times when it is quite appropriate to stop listening.  When the Other is out of control and launching into all out verbal abuse, listening needs to stop.  You need ways to manage verbal abuse.  It is… Read More

Yes, true listening is a powerful tool for influencing and communicating in difficult situations. We all listen a lot of the time, we think.  But is it true listening? Are you really listening to me?  With a little… Read More

Stories have always been important to humans.  They help us to identify our Self, define ourselves, understand and interpret where we are, who we are.  We use Story to make sense of feelings, events, circumstances and the possibilities… Read More

Do you love handling complaints? Someone is upset with you, your behaviour, your work, your actions, with your proposal.  Something.  Or they are unhappy with the people you work for or with or some process or element.  They… Read More

We all enjoy being connected with Others, being recognised for who we are and being part of community.  This is the power of relationship. At heart of it all we are still programmed by some primitive drivers to… Read More