Conflict Unleashed: A Case Study

Conflict unleashed seems to be in every headline. It makes people uneasy, on guard, defensive. This increases sensitivity.  We are more alert and ready to see danger and offence where it does not exist.  And in responding to… Read More

Why Am I So Angry?

Conflict happens. It happens every day for every one but it doesn’t always become a problem. We have ways of managing it. The problems with conflict happen when we don’t manage it. The pain comes when “we” avoid… Read More

Are You Really Listening to Me?

Yes, true listening is a powerful tool for influencing and communicating in difficult situations. We all listen a lot of the time, we think.  But is it true listening? Are you really listening to me?  With a little… Read More

Managing Conflict in Meetings

A couple of work colleagues do not get on and in every meeting it shows.  No one enjoys it and it isn’t particularly constructive.  Conflict in meetings is common. Knowing how to contribute to a tense meeting is… Read More