Are You Really Listening to Me?

Yes, true listening is a powerful tool for influencing and communicating in difficult situations. We all listen a lot of the time, we think.  But is it true listening? Are you really listening to me?  With a little… Read More

Managing Conflict in Meetings

A couple of work colleagues do not get on and in every meeting it shows.  No one enjoys it and it isn’t particularly constructive.  Conflict in meetings is common. Knowing how to contribute to a tense meeting is… Read More