Hello!  Problems with your people?
I’m a facilitator, coach and problem solver.

And I’m here to help your team when they can’t agree, are stuck, and need to deliver a good thing.
Real talk about the real issues. What we do want. What’s really happening. New ideas.
Solving problems when people don’t agree.

Getting along with colleagues – it’s the source of a lot of misery and a lot of magic when you have the essentials for good relationships.  Why can it be so tricky?  Here are 5 essentials to get… Read More

Conflict happens. It happens every day for every one but it doesn’t always become a problem. We have ways of managing it. The problems with conflict happen when we don’t manage it. The pain comes when “we” avoid… Read More

There are times when it is quite appropriate to stop listening.  When the Other is out of control and launching into all out verbal abuse, listening needs to stop.  You need ways to manage verbal abuse.  It is… Read More

Yes, true listening is a powerful tool for influencing and communicating in difficult situations. We all listen a lot of the time, we think.  But is it true listening? Are you really listening to me?  With a little… Read More

Stories have always been important to humans.  They help us to identify our Self, define ourselves, understand and interpret where we are, who we are.  We use Story to make sense of feelings, events, circumstances and the possibilities… Read More

Collaborating takes a good deal of maturity, especially when you need to work with the enemy to achieve an end goal. You need to get the job completed without making yourself vulnerable to being undermined, attacked or badmouthed…. Read More

Do you love handling complaints? Someone is upset with you, your behaviour, your work, your actions, with your proposal.  Something.  Or they are unhappy with the people you work for or with or some process or element.  They… Read More

We all enjoy being connected with Others, being recognised for who we are and being part of community.  This is the power of relationship. At heart of it all we are still programmed by some primitive drivers to… Read More

Do you know how to deal with an angry person? Do you know how to cope when Someone starts yelling or expressing serious unhappiness with you as their focus? It is not nice. It makes us feel unsafe… Read More

Once a person has declared a public position on an issue, once they have announced that they are taking a position – it is very difficult to change their mind. This is an important, if not critical principle… Read More